Stakeholder Issues and Responses
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Stakeholder Relations
Major Concern
Response and Frequency
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Shareholder
- Business Plan
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Operational Performance
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Corporate Governance
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Information Transparency
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Major Issues
- Operating Income Announcement (monthly)
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Financial Report Announcement (annual/quarterly)
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Shareholders' Meeting (every year)
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Public Information Observatory and Company Website Major Information Announcement (irregular)
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Response through the Spokesperson Channel (irregular)
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Staff
- Salary and Benefits
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Industrial Relations / Labour Rights
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Workplace Safety
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Reasonableness of Rules and Regulations
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Opinion Expression Channel
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Staff Education and Training
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Performance Evaluation and Promotion System
- Employee Welfare Committee (quarterly)
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Labour Conference (quarterly)
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Company Website/ Email (Irregular)
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Employee Comment Box (irregular)
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Employee Questionnaire Survey (irregular)
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Customer
- Product Quality Supervision
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Product Safety Management
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Compliance with the Code of Conduct
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Information Disclosure Transparency
- Business Visits (monthly)
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Communication Meeting (irregular)
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Customer Satisfaction Survey (irregular)
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Email and Telephone Contact (irregular)
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Supplier
- Quality and Price Management
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Supply Conditions
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Supplier Evaluation
- Supplier Contract Signing (irregular)
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Business Visit (irregular)
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Supplier Evaluation System (annual)
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Supplier Meeting (irregular)
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Email and Telephone Contact (irregular)