Stakeholders | Key Concerns | Communication Channels & Frequency |
---|---|---|
Investors |
Operational performance Information transparency Corporate governance |
Annual Shareholders' Meeting / Annual Report – Annually Financial Reports – Annually / Semi-annually Major Announcements / Press Releases / Investor Briefings – As needed Updates on Market Observation Post System (MOPS) & Company Website – Regularly and as needed |
Employees |
Compensation & Benefits Labor relations & rights Occupational health & safety Internal communication channels Career development & training |
Employee Welfare Committee – Quarterly Labor-Management Meetings – Quarterly Employee Feedback Mailbox – As needed Employee Surveys – As needed Regular Health Checkups – Periodically Training Programs – Regularly and as needed |
Clients / Project Owners |
Professional capability & service quality Quality management Product warranty responsibility Ethical business conduct Customer privacy |
Client Engagement – Phone/Email/Visits/Meetings – As needed Client Satisfaction Survey – Upon Project Completion Warranty Service – As needed |
Suppliers / Partners |
Operational updates Ethical business conduct Supply chain management Quality management Occupational health & safety |
Contract Terms – As needed Supplier Evaluation – Upon Project Completion Supplier Meetings – As needed Supplier Relationship Management – Regularly and as needed |
Government & Regulatory Authorities |
Regulatory compliance Waste and recycling management Noise & air pollution control Occupational health & safety |
Updates on MOPS & Company Website – Regularly and as needed On-site Visits – As needed Communication via Phone / Official Letters / Email – As needed |
NGOs & Community Groups |
Environmental protection Social engagement & public welfare Talent recruitment & development Industry-academic collaboration Workplace safety & employee care |
Company Website Updates – Regularly and as needed On-site Visits – As needed Communication via Phone / Official Letters / Email – As needed Regular Health Checkups – Periodically Training Programs – Regularly and as needed |